Please take a moment to let us know how we are doing.
We value and need your input.
With it, we can improve and serve you better.

Bill Berg, President




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Which MBC location do you primarily use?


Responses may be left blank if not applicable to your experience.


Reprographic Services and Color Graphics

Work Quality Excellent Satisfactory Poor
Following Instructions Excellent Satisfactory Poor Color Accuracy Excellent Satisfactory Poor Desgin Quality Excellent Satisfactory Poor Meeting Deadlines Excellent Satisfactory Poor Pick Up/Delivery Excellent Satisfactory Poor Electronic Job Submission Excellent Satisfactory Poor



Equipment & Supplies
Ease of Order Placement Excellent Satisfactory Poor Timely Receipt of Order Excellent Satisfactory Poor Product Quality Excellent Satisfactory Poor Equipment Set-up/Training Excellent Satisfactory Poor



Equipment Maintenance
Prompt Service Excellent Satisfactory Poor Making Repairs on First Call Excellent Satisfactory Poor Service Contracts Excellent Satisfactory Poor Technical Support Excellent Satisfactory Poor



Accounting
Timely Billing Excellent Satisfactory Poor Accurate Invoices Excellent Satisfactory Poor Understandable Invoices Excellent Satisfactory Poor


Additional Comments

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